Managed Services & Plans

How Managed Web Services Work

Ongoing care that keeps your website healthy and secure.

After launch, your website still needs regular attention. Our Managed Web Services combine hosting, security, updates, and ongoing support so you don’t have to think about the technical details. We keep things running smoothly while you stay focused on your business.

Onboarding & Site Review

We start by learning how your website is used today and what “healthy” looks like for your business. Whether we built your site or you’re coming from another provider, the onboarding process gives us a clear picture of your setup.

Technical and content audit

We review hosting, plugins, themes, performance, and security, along with key pages and workflows such as contact forms or checkouts. This helps us spot risk areas and quick wins.

Plan and care level alignment

Based on what you need, we recommend the right Web Care Plan (Core Care, Growth Care, or Performance Care) so your support matches your traffic, goals, and internal capacity.

Get support

Web Care Plans

Best for small businesses

Core Care

Managed hosting, security, and maintenance so your website stays fast, secure, and online.

$129 per month

Get Started

Core Care includes

  • Managed WordPress hosting
  • Weekly core, theme, and plugin updates
  • Daily backups with stored restore points
  • Security monitoring and malware protection
  • Free SSL certificate
  • Content Delivery Network (CDN)
  • Uptime and downtime monitoring
  • Performance tuning and basic caching
  • Essential SEO tools (XML sitemap, meta tools)
  • Email support

Ideal for growing businesses

Growth Care

Adds SEO, content updates, and deeper reporting on top of Core Care for growth-focused websites.

$289 per month

Get Started

Growth Care includes everything in Core Care, plus

  • Managed WordPress hosting
  • Weekly core, theme, and plugin updates
  • Daily backups with stored restore points
  • Security monitoring and malware protection
  • Free SSL certificate
  • Content Delivery Network (CDN)
  • Uptime and downtime monitoring
  • Performance tuning and basic caching
  • Essential SEO tools (XML sitemap, meta tools)
  • Email support
  • Daily update and security scan cadence
  • On-page SEO improvements (titles, headings, links)
  • Monthly analytics reporting with key insights
  • Ongoing speed optimization (caching, image tuning)
  • 1 hour of monthly content or design edits
  • Priority support response time
  • Support for forms and eCommerce (checkouts, lead forms)

Best for high-traffic websites

Performance Care

For mission-critical websites that need premium hosting, proactive optimization, and hands-on support.

$589+ per month

Get Started

Performance Care includes everything in Growth Care, plus

  • Managed WordPress hosting
  • Weekly core, theme, and plugin updates
  • Daily backups with stored restore points
  • Security monitoring and malware protection
  • Free SSL certificate
  • Content Delivery Network (CDN)
  • Uptime and downtime monitoring
  • Performance tuning and basic caching
  • Essential SEO tools (XML sitemap, meta tools)
  • Email support
  • Daily update and security scan cadence
  • On-page SEO improvements (titles, headings, links)
  • Monthly analytics reporting with key insights
  • Ongoing speed optimization (caching, image tuning)
  • 1 hour of monthly content or design edits
  • Priority support response time
  • Support for forms and eCommerce (checkouts, lead forms)
  • Premium hosting tier for higher traffic and resources
  • Advanced monitoring and incident response
  • 2 hours of monthly strategy, design, or development
  • Advanced SEO improvements (technical fixes, schema tweaks)
  • Quarterly conversion and performance review
  • Dedicated account manager
  • Reduced hourly rate for additional work

Domain Search Tool

Check your domain name

We’ll secure your domain and handle all the setup. No GoDaddy nonsense.

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5.021 review(s)
5.0
I couldn't be more pleased with my experience working with Birdie! She was an absolute pleasure to collaborate with throughout the redesign of my business website. Her guidance on content strategy was invaluable and helped create a fresh, more creative, and engaging look. The finished website exceeded my expectations and truly reflects my vision. I highly recommend Birdie to anyone looking for exceptional web design and creative expertise.
5.0
Birdie and crew were such a joy to work with and so incredibly knowledgeable. They right away made me feel at ease. My website that Birdie designed is beautiful!! I am so pleased and would recommend them to everyone.
5.0
Such a wonderful, fun, easy experience with Birdie and the crew. They brought by website vision to life!
5.0
Fantastic to work with — highly recommend!
5.0
Does incredible work swiftly! Super great communicator and is willing to explain each step and answer every questions. Pricing is fantastic and worth every penny. Highly, highly recommend.
5.0
The professionals at Birdhouse Web Design created a stunning website for me. I brought a concept and an example site that matched the feeling I was going for. Birdie and Britt really listened, and then we had fun collaborating for a bunch of weeks. The outcome is way beyond what I hoped for. The design includes elegant details, a spirit of aliveness, and intuitive navigation. The back end is agile and easy to learn, so I can edit it myself. Birdie also deftly managed the transition of my site maintenance from another company. The collaboration, artistry, technical skill, and personal attention to the project's needs were superb!
5.0
Birdie and her team are fantastic to work with — she is incredibly responsive, not to mention knowledgeable about everything from the inner workings of Shopify to SEO. We are grateful to have her!
5.0
As a Marketing professional, I have worked with web developers on various projects in the past, and Birdhouse Web Design is among the best. Not only will they accommodate project-based requests, but within a matter of days. So grateful to have been referred to Birdie. Already thinking about future projects!
5.0
Birdie designed and manages the website for my non-profit. She is excellent at what she does. She listens to the consumer, provides creative design options and delivers a quality product. She also manages my website and my requested updates and/or changes are executed promptly. You can't go wrong with hiring birdhouse web design.
5.0
Tackling a new website is a formidable task, and Birdie excels in every aspect. Her ability to listen to a customer's needs/desires and translate it into a beautiful AND highly functional website is extraordinary. Her attention to detail, responsiveness and genuine desire to provide a great end product, translates into a great website and overall experience. She also genuinely cares about the work she produces and service she provides, and that makes a huge difference. I highly recommend Birdhouse Web Design!
5.0
Birdhouse web design is amazing. Birdie and Brit helped us totally rethink the way we approached our website. She helped us think critically about SEO and we are already seeing traffic increase.
5.0
Birdie is absolutely phenomenal. I've worked with her on many client projects, and most recently, my own website. She is so great at communicating her needs and making things as simple as possible. She kept me on track with a timeline so I could get it up and running quickly. I will always recommend Birdie and her team.
5.0
What impressed me the most in working with Birdie and Britt was their commitment to really "hearing" what I wanted for my website and making sure that I was completely pleased, which I absolutely am. Birdie and Britt were so accessible and timely in responding to my questions and ideas. We had free flowing communication, and I always felt like a priority. They earned my complete trust. In sum, I couldn't be more pleased with the look and feel of my website for my new spiritual guidance and life coaching business, thanks not only to their exemplary design abilities but also to their open communication throughout the process.
5.0
Don't hesitate partnering with Birdhouse Web Design!! You will receive personalized, prompt, and supportive service for all of your business needs!!!
5.0
Incredibly knowledgeable expert and all around great human. Always a pleasure working with Birdie!
5.0
Always professional. The very few times I had questions they were not only quick to respond but also attentive to resolving the issue. Great people running a great company.
5.0
Birdie was just AMAZING to work with. Such a great knowledge of all things Dev, and was so organized and thorough. Will definitely work with her again on future projects!
5.0
As a small, start-up business it was our lucky day when we were introduced to the folks at Birdhouse Websites and Designs. They are intuitive, creative, prompt, courteous and their knowledge of what it takes to create and maintain a website is unlimited! We could not have found a better partner to get us as far as they did! We would HIGHLY recommend anyone take the time to meet and work with this group. You will never be disappointed!!!!
5.0
I was interested in setting up a website for a Ski and Travel Club. I had known Birdie Golden through the organization, and asked her to set up a website for us. She agreed and proceeded to do so. I was totally unfamiliar website setup and she was aware of that. Birdie set up a website that was user friendly has worked well for us. She set it up, and I kept it up to date. Occasionally I needed technical assistance in keeping the web site up to date, which she readily provided. Birdie was easy to work with. If you need a website, I readily recommend her.
5.0
Excellent, thorough, smart and responsive. As a sole proprietor of a small business I have relied on web designers throughout the years. Birdhouse Website & Designs updated my website beautifully. I continue to work with them on website maintenance and highly recommend them.
5.0
I have had the good fortune and pleasure to have hired Birdie Golden of Bird House Web designs . I am more then pleased with the product she produced and the quality and content were first class . She was very responsive to my needs and direction and a great listener and gave me everything I was asking for and More . Robert J Kowalski
Leave a reviewSource: Google

Why businesses choose Birdhouse

I couldn't be more pleased with my experience working with Birdie! She was an absolute pleasure to collaborate with throughout the redesign of my business website. Her guidance on content strategy was invaluable and help…
ed create a fresh, more creative, and engaging look. The finished website exceeded my expectations and truly reflects my vision. I highly recommend Birdie to anyone looking for exceptional web design and creative expertise.

5.0
Birdie and crew were such a joy to work with and so incredibly knowledgeable. They right away made me feel at ease. My website that Birdie designed is beautiful!! I am so pleased and would recommend them to everyone.
5.0
Such a wonderful, fun, easy experience with Birdie and the crew. They brought by website vision to life!
5.0
Fantastic to work with — highly recommend!
5.0
Does incredible work swiftly! Super great communicator and is willing to explain each step and answer every questions. Pricing is fantastic and worth every penny. Highly, highly recommend.
5.0
The professionals at Birdhouse Web Design created a stunning website for me. I brought a concept and an example site that matched the feeling I was going for. Birdie and Britt really listened, and then we had fun collabo…
rating for a bunch of weeks. The outcome is way beyond what I hoped for. The design includes elegant details, a spirit of aliveness, and intuitive navigation. The back end is agile and easy to learn, so I can edit it myself. Birdie also deftly managed the transition of my site maintenance from another company. The collaboration, artistry, technical skill, and personal attention to the project's needs were superb!

5.0
Birdie and her team are fantastic to work with — she is incredibly responsive, not to mention knowledgeable about everything from the inner workings of Shopify to SEO. We are grateful to have her!
5.0
As a Marketing professional, I have worked with web developers on various projects in the past, and Birdhouse Web Design is among the best. Not only will they accommodate project-based requests, but within a matter of da…
ys. So grateful to have been referred to Birdie. Already thinking about future projects!

5.0
Birdie designed and manages the website for my non-profit. She is excellent at what she does. She listens to the consumer, provides creative design options and delivers a quality product. She also manages my website a…
nd my requested updates and/or changes are executed promptly. You can't go wrong with hiring birdhouse web design.

5.0
Tackling a new website is a formidable task, and Birdie excels in every aspect. Her ability to listen to a customer's needs/desires and translate it into a beautiful AND highly functional website is extraordinary. Her …
attention to detail, responsiveness and genuine desire to provide a great end product, translates into a great website and overall experience. She also genuinely cares about the work she produces and service she provides, and that makes a huge difference. I highly recommend Birdhouse Web Design!

5.0
Birdhouse web design is amazing. Birdie and Brit helped us totally rethink the way we approached our website. She helped us think critically about SEO and we are already seeing traffic increase.
5.0
Birdie is absolutely phenomenal. I've worked with her on many client projects, and most recently, my own website. She is so great at communicating her needs and making things as simple as possible. She kept me on track w…
ith a timeline so I could get it up and running quickly. I will always recommend Birdie and her team.

5.0
What impressed me the most in working with Birdie and Britt was their commitment to really "hearing" what I wanted for my website and making sure that I was completely pleased, which I absolutely am. Birdie and Britt we…
re so accessible and timely in responding to my questions and ideas. We had free flowing communication, and I always felt like a priority. They earned my complete trust. In sum, I couldn't be more pleased with the look and feel of my website for my new spiritual guidance and life coaching business, thanks not only to their exemplary design abilities but also to their open communication throughout the process.

5.0
Don't hesitate partnering with Birdhouse Web Design!! You will receive personalized, prompt, and supportive service for all of your business needs!!!
5.0
Incredibly knowledgeable expert and all around great human. Always a pleasure working with Birdie!
5.0
Always professional. The very few times I had questions they were not only quick to respond but also attentive to resolving the issue. Great people running a great company.
5.0
Birdie was just AMAZING to work with. Such a great knowledge of all things Dev, and was so organized and thorough. Will definitely work with her again on future projects!
5.0
As a small, start-up business it was our lucky day when we were introduced to the folks at Birdhouse Websites and Designs. They are intuitive, creative, prompt, courteous and their knowledge of what it takes to create a…
nd maintain a website is unlimited! We could not have found a better partner to get us as far as they did! We would HIGHLY recommend anyone take the time to meet and work with this group. You will never be disappointed!!!!

5.0
I was interested in setting up a website for a Ski and Travel Club. I had known Birdie Golden through the organization, and asked her to set up a website for us. She agreed and proceeded to do so. I was totally unfamili…
ar website setup and she was aware of that. Birdie set up a website that was user friendly has worked well for us. She set it up, and I kept it up to date. Occasionally I needed technical assistance in keeping the web site up to date, which she readily provided. Birdie was easy to work with. If you need a website, I readily recommend her.

5.0
Excellent, thorough, smart and responsive. As a sole proprietor of a small business I have relied on web designers throughout the years. Birdhouse Website & Designs updated my website beautifully. I continue to work w…
ith them on website maintenance and highly recommend them.

5.0
I have had the good fortune and pleasure to have hired Birdie Golden of Bird House Web designs . I am more then pleased with the product she produced and the quality and content were first class . She was very responsive…
to my needs and direction and a great listener and gave me everything I was asking for and More . Robert J Kowalski

5.0
Leave a reviewSource: Google

Managed Services & Plans FAQs

How does Birdhouse keep my website secure and protected from malware or hackers? We use a layered approach to keep your site monitored, protected, and quickly recoverable.

Read full answer
We secure your website with daily security scans, monitored firewalls, automated backups, and routine software updates that close vulnerabilities before they become issues. Our team watches for unusual activity, failed logins, and system file changes and steps in whenever something looks off. Every care plan includes malware monitoring, uptime checks, and reliable restore points, and higher tier plans add deeper oversight for high traffic or business critical sites. Whether your site runs on WordPress, another CMS, or a custom build, you receive focused protection and responsive support from a team that manages sites across many regions, including the Twin Cities.

What is included in a managed WordPress care plan and how do I know which plan I need? Each plan covers the core tasks that keep your WordPress site secure, updated, and running smoothly.

Read full answer
A managed care plan gives you ongoing support for updates, backups, security, monitoring, performance checks, and help when you need it. All three plans include these essentials whether we host your site or you stay with your current provider. The right plan depends on how active your site is and how much support you want each month.
  • Core Care fits small sites that need dependable maintenance and protection.
  • Growth Care adds SEO improvements, reporting, and monthly content updates.
  • Performance Care is ideal for high traffic or mission critical websites that need advanced monitoring and hands on support.
If you are unsure which plan is right for you, we are happy to help you choose based on your goals and how your website is used. We support businesses throughout Minneapolis and St Paul and can guide you toward the best fit.

How often do you update my website’s software and what happens if an update causes an issue? We update your site on a set schedule and handle critical fixes as soon as they appear.

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We run regular updates for your platform, plugins, themes, and core software on a set cadence that keeps your site stable and secure. This includes testing updates, addressing compatibility issues, and resolving anything outdated, and our monitoring alerts us to critical fixes so we can handle them the same day. If an update ever causes an error or unexpected behavior, we roll it back, troubleshoot the issue, and apply a safe fix. You do not need to manage any of this yourself, and we keep you informed if an update requires extra attention.

What kind of hosting is included with your care plans and what does the plan cover? Care plans are designed to take care of the essential work that keeps your site healthy and protected.

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You are welcome to use your own hosting or our managed hosting, which is available with any plan at no extra cost. The care plan itself covers the ongoing technical upkeep your site relies on, including updates, backups, security monitoring, and performance checks. *Managed services are doesn't include unlimited design, development, or content work, but clients on a care plan receive a discounted hourly rate for additional projects. This keeps your maintenance consistent while still giving you access to expert help when you need it.

Do the plans include content edits or design updates, or are those billed separately? Your care plan includes essential maintenance, security backup and technical support, with optional design and content work available when needed.

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Care plans focus on maintenance tasks like updates, backups, security, and monitoring. Design changes, new content, and custom development are billed separately because they go beyond routine upkeep. Growth and Performance plans include a small monthly block for light edits, and all care plan clients receive a discounted hourly rate for additional work. If you have ongoing content or design needs, we can help you estimate the right amount of monthly support so your work stays consistent and predictable.

What kind of SEO support comes with each plan and how does it help my website grow? Each plan includes foundational SEO, with higher tiers adding targeted improvements and reporting.

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All care plans include essential SEO tools that support visibility, such as metadata controls, XML sitemaps, and basic performance tuning. Growth and Performance plans add ongoing on page improvements, monthly reporting, and regular reviews that help you understand traffic trends and new opportunities. SEO in a care plan is meant to strengthen your existing website, and larger strategy or content driven SEO can be added as needed. If you ever want a deeper SEO roadmap, we can guide you toward the right approach based on your goals.

How quickly can I expect support when something goes wrong with my website? Response times vary by plan, but every client receives prompt, attentive support.

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Core Care includes standard response times for general questions and routine issues. Growth and Performance plans receive faster responses, along with priority handling for urgent requests.

If your site experiences an outage or a critical error, we step in as quickly as possible regardless of your plan level. You always have a clear path to reach us, and we keep you updated until the issue is resolved.

Can you help improve my site’s speed, caching, or overall performance? Yes, performance is a core part of every care plan.

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All plans include baseline performance checks, caching support, and recommendations that keep your site efficient. Growth and Performance plans add ongoing optimization, including image tuning, deeper caching adjustments, and regular reviews to address anything slowing the site down.

If your site needs more advanced performance work, such as code level optimization or restructuring, we can provide that as project based support at your discounted care plan rate.

Can you help manage forms, eCommerce checkouts, or other tools on my website? Yes, we support the core features your site relies on for leads and sales.

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We help monitor and troubleshoot forms, checkout flows, and common integrations so you know they are working as expected. This includes basic adjustments, error checks, and guidance when a plugin or third party tool needs attention.

Larger changes, custom builds, or major eCommerce upgrades fall outside routine maintenance, but we can handle them as project based work at your care plan rate. If your site uses more advanced systems, we can also help you map out the right support level.

What happens if I need more work than what is included in my care plan each month? You can request additional work anytime, and we keep the process simple and predictable.

Read full answer

If you need more help than what your plan includes, we can schedule extra design, development, or content work at your discounted care plan rate. You are never locked into a strict limit, and we let you know when a request moves into project based work.

Many clients add occasional one off updates or seasonal improvements, and we can help you estimate the time needed before anything begins. This keeps your monthly care plan focused on maintenance while still giving you flexible access to support.